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Frequently Asked Questions

Questions about FieldWorks?

Learn how FieldWorks products, trials, pricing, and shared dashboards work for construction teams.

Showing 25 of 25 questions.

Which FieldWorks tools are available now?

Item Specification Composer, Submittal and RFI Tracker, Inspection Tracker, Job Cost Tracker, and Deficiency Tracker are the live FieldWorks tools. Browse the product catalog or learn how the toolbox is continuing to grow.

How does pricing work?

FieldWorks is priced per tool, per user, with annual billing at a 10% discount. Tool prices vary by tool, so check each product page for its per-seat rate. See the product catalog for tool details.

Is there a free trial?

Yes. Every newly activated tool includes a 14-day free trial. A credit card on file activates the trial and nothing is charged during it. You can create an account when you are ready.

What happens when my trial ends?

Nothing is charged automatically. Cancel - or simply let the trial run out - and you pay nothing. Your account stays free: your data is kept and you can still manage and view your shared dashboard links. Subscribe from your organization's toolbox whenever you are ready.

Can I add more tools later?

Yes. Activate new tools any time from your organization's toolbox. Each new tool gets its own 14-day trial, and you are not locked into a bundle. See available products.

Do external users need accounts?

No. Shared dashboard links let contractors, owners, reviewers, and other outside project members view the right project information without creating a FieldWorks account. Learn more about external access.

How do shared dashboards work?

No. Shared dashboard links let contractors, owners, reviewers, and other outside project members view the right project information without creating a FieldWorks account. Learn more about external access.

Can external project members upload information?

Yes, where the workflow supports it. External project members can upload submittals and view deficiency information through protected share links without being forced to sign up. Review the Submittal and RFI Tracker and Deficiency Tracker pages.

Do users need to install an app?

No. FieldWorks runs in modern desktop, tablet, and phone browsers. See the About page for the no-apps-required workflow.

Can I export project records?

Yes. FieldWorks is designed to help teams maintain a live project record and export information for files, reporting, and project closeout. Start with the product that matches your workflow.

Who is FieldWorks built for?

FieldWorks is built for contract administrators, project managers, site inspectors, and construction teams that manage field operations. Read more about FieldWorks.

How is FieldWorks different from enterprise construction software?

FieldWorks is modular and focused. You only pay for the tools you use, external collaboration does not require accounts, and setup is intended to be practical for real project teams. See how it works on the About page.

Can students or recent graduates get access?

Eligible students and recent graduates can request six months of full-tool access for a single-user account. Start with the student access page.

How can I suggest a new tool or improvement?

Use the support form to provide a suggestion or request a tool. You can also read about Product Development.

Does FieldWorks have an affiliate program?

Yes. FieldWorks works with construction experts who help improve the tools and responsibly refer teams. Learn about the affiliate program or read the affiliate terms.

Does FieldWorks get updated regularly?

Yes. Continuous improvement is core to how we build FieldWorks. See recent Product Updates and learn how feedback shapes Product Development.

How do I contact FieldWorks?

Email support@fieldworkshq.com or use the Contact us form.

Do I need an Esri or ArcGIS license to use the project map?

No. The FieldWorks project map is powered by Esri basemaps and works out of the box. You do not need an Esri account or ArcGIS license to drop pins, capture GPS locations, search addresses, or share the map. Linking an ArcGIS account is optional and only needed to overlay your organization's own GIS layers, such as utilities, parcels, and easements.

Can I upload my own site drawings as a map background?

Yes. Upload a PDF site plan or floor plan and it becomes a Plan view alongside the live map. Every project has interchangeable Map and Plan views, so you can drop pins on the drawing or on the map. Once you georeference the drawing, pins appear in both views and the plan overlays the live map.

Does the shared dashboard show the project map too?

Yes. Recipients of a shared dashboard link see the same project map and plan views with every pinned item. No FieldWorks account is needed to view it.

What is a deficiency list in construction, and how does it differ from a punch list?

A deficiency list is the ongoing record of items that do not meet contract requirements, found any time during construction, not just near completion. A punch list is usually a narrower list assembled close to substantial performance or completion. FieldWorks Deficiency Tracker logs deficiencies with photos, status, and location as they are found throughout the project, and can export that record whenever a punch-list-style summary is needed.

What is the difference between a submittal and an RFI?

A submittal is a document, such as a shop drawing or product data sheet, that a contractor sends for review and approval before work proceeds. An RFI, or request for information, is a question raised when the contract documents are unclear or a conflict needs to be resolved. FieldWorks Submittal and RFI Tracker keeps both in one tool: searchable submittal review status and open, answered, or closed RFI threads with an internal days-awaiting-response counter.

What is holdback in construction and how does FieldWorks handle it?

Holdback is money withheld from progress payments, commonly required by construction lien legislation, and released later once conditions are met. Rules and percentages vary by jurisdiction, so this is not legal advice: consult your contract and applicable legislation. FieldWorks Job Cost Tracker payment certificates calculate holdback accrual, holdback release drawdowns, amounts less previous certificates, and a generic tax percentage, using the holdback and tax percentages you set in Project Details.

Do contractors or inspectors need an account to use a shared dashboard?

No. Shared dashboards are accessed through a password-protected link, with no FieldWorks account required. What a recipient can do depends on the tool and how the link was scoped: some links are read-only, while others also allow uploads, such as submittals or inspection photos, depending on what the tool supports and what the share link permits. See available products for which tools support uploads.

How do I search Ontario construction standards such as OPSS or OPSD?

Use the free Public Standards Directory. Search by designation (such as OPSS or OPSD number), title, or keyword, and filter results by location. The directory covers more than 60,000 standards from over 690 publishers, and is available to anyone, with no FieldWorks account required.